FAQs

Frequently Asked Questions

1. What are crystals used for?
Minerals and crystals have different vibrational frequencies that have been studied and experimented with for a long time. Different crystals have been used for different things throughout human history. Most notably quartz crystals have been used in healing practices, machinery building, and modern technology. 
 
2. How do crystals work?
Crystals send out vibrations.  The vibrational frequencies that are produced by crystals interact with their environment which means they interact with us and our own energy fields. This can be a positive interaction, a negative interaction, or anything in between—the individual in possession of the crystal/stone will determine the energy field.  Cleaning and charging your crystal will make it perform at its highest potential. Each crystal has one or more healing properties.  Meditation with your crystals will help you decide which healing property you need most. 
 
3. What are the different types of crystal shapes and how do I decide which one I need?
· Raw/Rough - strong, sporadic pure energy  (R)
· Point - amplifies intentional  (P)
· Tower - used as a battery to recharge other crystals (TW)
· Double Terminated - receives and emits energy (DTW)
· Tumbled - gentle constant energy  (TU)
· Sphere - harmony and even energy all around  (S)
· Pyramid - intently focused energy for manifestation (P)
· Palm - grounding and healing (PM)
· Heart - sends love across time and space (H)
· Cube - grounding 
Tip:  clear quartz amplifies other crystals, stones, and energy!
Tip:  crystals and stones will never be identical.  Please allow for color variations when purchasing crystals and stones.  Lighting and computer screens often produce a variety of shades of color.  Patterns and texture will always vary from one crystal to another.  
 
4.Do I need a rare or expensive crystal to enhance my spiritual growth?
Each crystal is unique in its own right.  Some crystals are more popular than others. However, popularity does not make one crystal better than others. 
 
5. How do you choose a crystal that’s right for you?
The right crystal will resonate with you visually or spiritually.  Most people select crystals according to their need at the time of selection.
 
6.  Can I mix my crystals together?
Pairing crystals is a delicate process.  All crystals/stones cannot be paired with other crystals and stones; some crystals are known to cancel other crystal properties and the benefit of that combination would be void.   wellbeing, LLC pairs crystals and stones very carefully to give our customers the best experience with their purchase.  

7. How do you cleanse crystals?
It is important to clean your crystals as soon as it is in your possession.  There are crystals that cannot tolerate water.  Therefore, using sea salt or smudging your crystals will allow you to properly clean your crystals while also protecting its physical attributes. 

8.  Do crystals and stones break?
Crystals can break.  Some break easier than others.  Every crystal has a level of hardness.  Please check the Mohs Scale of Crystal Hardness for exact information.  
 
9. Where does your jewelry and specialty items come from?
Jewelry and specialty items are handmade unless labeled otherwise.  Items that are handmade will be clearly labeled as handmade.  If you do not see "handmade" in a description, that item is not handmade by wellbeing, LLC and was purchased from a reputable vendor.
 
10. How should I use my sage stick and palo santo.?
Smudging is the use of smoke to cleanse an area or dwelling.  Light your sage stick and blow out the flame; the same thing should be done with palo santo and incense. Placing your sage and palo santo in a heat proof bowl will allow you to take the aromas to any desired area in your home.
Best Practice:  open doors and windows for proper ventilation while smudging.
11. How do I use incense safely?
  • Burn incense in a well-ventilated room, away from flammable materials, and never leave incense burning unattended or in near children, pets, or a draft.
  • Light the end of the incense at a slight angle with a lighter or match and allow the flame to burn for approximately 10-15 seconds.
  •  Extinguish the flame by blowing or waving the incense in the air. The incense should produce a glowing red ember and a tendril of smoke and will continue to burn on its own.
  • Be sure to burn incense on a heatproof, non-flammable holder only.
  • If you’re asthmatic or have other respiratory issues, then you should avoid burning incense.
  • If you’re pregnant, you should talk to your doctor before burning incense.
  • Be aware of some alleged mind-altering varieties of incense. For example, opium has been known to affect mood and induce vivid and lucid dreaming.
  • Always use precautions when handling flammable objects/items. 

12. How to properly put on your stretch bracelet?
Click here to watch video tutorial.

13. Can I cancel my order?
You can only cancel your order within the first 6 hours after ordering, and/or before the order has been shipped. Contacting us as soon as possible during regular business hours (10 am—5pm CST Monday through Friday) after placing your order will be the best course of action.